Operations Services

At Butchko we understand that security operations take place in dynamic, changing risk environments. Our deep experience in the security life cycle across a range of industries is reflected in our ability to capably manage and maintain programs and systems for our clients. We believe that the networked world of security systems offers potential for enhanced risk reduction as well as increased business value.

What we do

Security Systems Administration

Security systems are increasingly a set of sophisticated, IT-networked based applications and hardware that represent an expensive, complex investment. Butchko provides a range of security systems network administrative support. If left unmanaged, a small issue can leave the technology managing the user and not the other way around. Our services ensure this does not happen and keep your systems running at top efficiency.

Technical Systems Operation Training

We work with major system manufacturers to gain an understanding of the intricacies of their systems and technologies and then pass that knowledge on to your staff through user-specific training and strategic technology roadmaps.

Operations Process Refinement

We will review your operations and make recommendations on refinements and process changes.

Dynamic Security Program Review

Each client will receive dynamic information on the status of their systems, including details of error codes, user access levels, and system failures.

Management Consulting

Our team will provide advice to management on the Right Technology, the Right Process, and the Right People to make your business operate more efficiently and effectively.

Tabletop Simulations

When critical systems/processes depend on people for complex decisions or actions, scripted or automated simulations have trouble providing rich situational context for decision makers and role players. As a result, significant system weaknesses are often marginalized or remain undiscovered even after extensive analysis and assessment efforts.

Butchko is a national leader in tabletop exercises that efficiently and effectively provide comprehensive understanding of complex, human-dependent decision and action processes. Our subject matter experts facilitate a series of objective simulations where all relevant stakeholders have input and a participating seat at the exercise table.

In tabletop exercises, process/system owners help create scenario snapshots-in-time in full context, painting a rich picture for participants. Decision roles and action roles are performed by an organization’s qualified, knowledgeable staff. Exercise information is conveyed by Butchko personnel in a realistic manner to appropriately stress-test the system: time constraints and imperfect information are limits on each participant. Each participant’s subsequent decisions/actions are independent of simulation limitations or scripted choices.

Tabletop Exercises are documented at all simulation steps/times/states/decisions/actions, which:

  • Allows simulations to be stepped back/replayed with alterations to any elements.
  • Facilitates simulation stoppage/restart without any loss of fidelity/accuracy.
  • Facilitates strength/weakness/root-cause identification
  • Allows leadership, analysts, and auditors to step through each completed simulation

When people must make critical decisions and perform key actions for systems and processes to perform as intended, Butchko’s tabletop exercises are an outstanding way to facilitate diverse participant responses corresponding to real-world possibilities and achieve documented and repeatable results that can be understood by all stakeholders.